Reconciliation of your CMDB

In this tour, you will see how Qbilon:

Integrates hybrid data sources
Cloud platforms, business IT data, and ServiceNow data

Streamlines IT asset data
Merges data, eliminates duplicates, and identifies critical dependencies

Establishes relationships
Links departments, products, or applications to IT assets and owners,

Visualizes dependencies
Shows asset hierarchies and relationships in graphs

Keeps data current
Enriches data from multiple sources and writes CI lists to the CMDB

Multi-Cloud complexity
Difficulties to track infrastructure, responsibilities, and costs across diverse platforms.

CMDB accuracy
Ensuring consistent, accurate data on ownership, costs, and services for effective ITSM.

Resource volatility
Frequent changes overwhelm manual updates, disrupting ITSM with outdated dependencies.

Automated data collection
The Qbilon platform systematically imports data from cloud and on-premises systems.

Intelligent consolidation
Qbilon links and merges assets with rule-based accuracy for contextual infrastructure mapping.

Continuous ServiceNow integration 
Qbilon automates CMDB updates at regular intervals for an always up-to-date IT data base.

Automated asset capture and process optimisation with Qbilon and ServiceNow

Energy supplier, 50.000 IT assets
Qbilon serves as a powerful multi-source IT data integrator for ServiceNow, enabling seamless, accurate and efficient management of IT assets.

Challenge:

• Infrastructure and workloads migrated to a multi-cloud environment (AWS, Azure, GCP).
• ServiceNow needed consistent updates for assets, owners, cost centers, and services.
• Self-service provisioning caused high resource volatility, making manual updates impossible.
• Outdated data disrupted and slowed ITSM processes.
• An automated asset entry and maintenance solution was required.

The solution:

• Qbilon automated data collection from cloud (AWS, Azure, GCP) and on-premises (vSphere).
• Rules-based consolidation linked assets to owners and services in ServiceNow.
• A task automatically fed the consolidated data into ServiceNow.
• A regularly running data pipeline keeps the database up to date for efficient ITSM.

Implementation:

• Automatically records 30,000+ cloud and 10,000+ on-premise assets every 30 minutes.
• Merges asset data with existing ServiceNow information (users, cost centers, technical/business services).
• Ensures continuous updates in ServiceNow, eliminating ITSM disruptions caused by incorrect data.
• Created a self-updating service status map for management reporting using Qbilon’s visualization features